Bookings and Tariffs
27 articles
Will I be credited for the time spent refuelling?
Does the vehicle have to be refueled before returning it? What do I need to bear in mind when returning it?
Do I have to pay a deposit?
Does the Bauhaus transporter have a trailer hitch?
Where can I see the insurance?
Why isn't anyone answering the phone?
How big is the Bauhaus transporter?
What if I break down?
How can I charge?
Why haven't I received a booking confirmation?
Where can I find the tariffs? How much is?
Cancellation policy
Fixed price or flex price - what applies to early returns?
How can I cancel a booking?
How can drivers use fuel cards and view the fuel PIN?
As a driver, how would you rate the cleanliness of the vehicle?
How do drivers inspect/report damage?
Cancellation policy
Has your booking been canceled?
How can a booking be extended?
How can I add an additional driver?
How to lock a vehicle?
How to open a vehicle?
How are tariffs calculated?
Where can I return the vehicle?
How to add more sharing offers?
What should I do if I forgot an item in the vehicle?