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Cancellation policy

Until when can I cancel a booking free of charge?From when do cancellation fees apply? If you want to know under which conditions you can ...

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Until when can I cancel a booking free of charge?

From when do cancellation fees apply?

If you want to know under which conditions you can cancel the vehicle,

you should first check the General Terms and Conditions (AGB) of your carsharing provider. Every carsharing provider has its own cancellation policies, so you should always check them in advance.

Where can you find the AGB?

You were able to view the AGB during registration for the sharing service as well as before each booking.

Therefore, in the app or on the web, proceed as if you were going to book a vehicle and check the terms of use — see screenshot.

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