You would like to add a second driver to your user account or booking so that this person can also drive the vehicle?
At the moment, it is not possible to add a second user directly to an existing driver account. However, if another person is supposed to drive the vehicle, there is a simple step-by-step process you can follow.
1. Create a new user account in the MOQO app and complete the driver’s license validation.
2. Cancel the existing booking:
Before another person can take over the vehicle, the current booking must be cancelled. This ensures a smooth rebooking process and guarantees clear assignment of drivers, driver’s licenses, and trips. Please note the cancellation conditions of the carsharing providers.
3. New booking via the second user account:
After cancelling the original booking, the vehicle can easily be booked again using the new, second user account.
We place great importance on safety and a smooth service experience. Clearly assigning bookings to individual user accounts enables us to provide an efficient and reliable service, particularly regarding damages, responsibilities, and driver’s license checks.
We wish you good luck and a safe journey!
Thank you for your understanding.