View information about Pay-as-you-book / Pay-as-you-drive via the app

What rates are offered? Is there an overview of the rates?

Please refer to the app for more information. The prices listed in the app are always binding.

Here you will find all information about the tariffs.

Can the sharing vehicles be returned at multiple locations, or must they always be returned to the pickup station? (Free Floating or Station-Based)

No, they must be returned to the pickup station.
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What are the return conditions for the vehicles? (e.g., car at the designated charging point, charging process started, key chip, charging (& parking) card in the holder in the

glove compartment)

Park the vehicle at the designated parking spot, start the charging process, insert the key with the key chip into the designated compartment in the glove compartment, end the rental in the app, check for new damages, lock the vehicle via the app.

Which vehicles are available at which locations?
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Does the driver's license need to be validated? If so, how can it be validated?

Every 6 months in the app
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In which countries are the sharing vehicles insured?
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In Europe, except in Eastern Bloc countries
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Is a second driver insured? If so, what conditions must they meet?
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Yes

Here you can add further details that were not clarified by the previous questions.
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How is the charging cable connected?

Hold the "17er" charging chip to the charging station, connect the charging cable to the station and the vehicle. If this doesn't work immediately: 1. Try holding the charging chip again. 2. Try locking and unlocking the vehicle with the key once. Exception: At the Murnau Weilheimerstr. 18 location, STA-UP 35E has a charging card!

How is the charging process started?

Hold the "17er" charging chip to the charging station, connect the charging cable to the station and the vehicle. If this doesn't work immediately: 1. Try holding the charging chip again. 2. Try locking and unlocking the vehicle with the key once. Exception: At the Murnau Weilheimerstr. 18 location, STA-UP 35E has a charging card!

How is the charging process ended?

Unlock the vehicle via the app (Note: Open the door first, otherwise the vehicle will lock again immediately), unplug the charging cable from the vehicle and the station, and place it in the vehicle.

How is the charging cable disconnected?

Unlock the vehicle via the app (Note: Open the door first, otherwise the vehicle will lock again immediately), unplug the charging cable from the vehicle and the station, and place it in the vehicle.

At which charging stations can the charging cards be used?
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Charging card ONLY in STA-UP 35E!!! Otherwise, the charging chip can be used at any "Oberland 17" charging station.

Which cards are in the vehicle? (Type of card, card provider, possibly PIN)
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Charging card ONLY in STA-UP 35E!
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How is the respective card used?

Described in "Starting the Charging Process"
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What should be done in case of an accident or breakdown?

Inform support and the police
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Are there any additional information for the user in the vehicle (e.g., a how-to guide)? If so, where can the user find this?

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