Information about the Sharing Offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
Select any vehicle from the provider
Scroll down further
Under Conditions, tap on ‘Fixed price or flex price’
What rates are offered? Is there an overview of the rates?
Please refer to the app for more information. The prices listed in the app are always binding.
Where are the sharing vehicles located?
Donaustraße 15, 93309 Kelheim Kelheimwinzerstraße 156, 93309 Kelheim
Can the sharing vehicles be returned at multiple locations or must they always be returned to the pickup station? (Free Floating or Station-based)
Station-based
What are the return conditions for the vehicles? (e.g., car at the corresponding charging point, charging process started, key chip, charging (& parking) card in the holder in the glove compartment)
Car at the corresponding charging point, charging process started, key chip, charging (& parking) card in the holder in the glove compartment
Which vehicles are available at which locations?
VW ID3
Does the driver's license need to be validated? If so, how can it be validated?
Due to legal reasons, regular driver's license checks are required. The driver's licenses can be validated online (Jumio) or at the customer center (Ludwigspl. 1, 93309 Kelheim).
In which countries are the sharing vehicles insured?
Germany
Is a second driver insured? If yes, what conditions must they meet?
You can add further details here that were not clarified by the previous questions.
Information about the charging process
How is the charging cable connected?
Connect the charging cable to the vehicle and the charging station (charging cable is in the trunk or attached to the wallbox)
How is the charging process started?
Location: Unlock the wallbox with the wallbox manufacturer's charging card On the go: Use the charging card in the network area (Stadtwerke card), Abens-Donau-Energie card at charging stations from ladenetz.de, Adhoc (not included) at other charging stations
How is the charging process ended?
Please follow the steps at the charging station (sticker on the side)
How is the charging cable disconnected?
By locking the vehicle
At which charging stations can the charging cards be used?
On the go: Use the charging card in the network area (Stadtwerke card), Abens-Donau-Energie card at charging stations from ladenetz.de, Adhoc (not included) at other charging stations
What cards are in the vehicle? (Type of card, card provider, possibly PIN)
Wallbox card, Stadtwerke Kelheim charging card, Abens-Donau-Energie charging card
How is each card used?
Please follow the steps at the charging station (sticker on the side)
Information on accident and damage reporting
What should be done in case of an accident or breakdown?
Stay calm and call the police. Follow the guidelines in the onboard manual. Contact customer service. A roadside assistance service is covered by insurance.
Are there any additional info for the user in the vehicle (e.g., How to Guide)? If so, where can the user find them?
Manual or charging process instructions (glove compartment)