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FAQ GGEW

  Information about the Sharing Offer View information about Pay-as-you-book / Pay-as-you-drive via the app Select any vehicle from the p...

Updated this week

Information about the Sharing Offer

View information about Pay-as-you-book / Pay-as-you-drive via the app

  • Select any vehicle from the provider

  • Scroll down further

  • Under Conditions, tap on ‘Fixed price or flex price’

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What tariffs are offered? Is there an overview of the tariffs?

Please refer to the app for more information. The prices listed in the app are always binding.

Information about the Charging Process

How is the charging cable connected?

Attach the cable to the charging station and vehicle

How is the charging process started?

Hold the RFID card up to the charging station

How is the charging process stopped?

Hold the RFID card up to the charging station

How is the charging cable disconnected?

Unplug the cable and store it in the vehicle (trunk)

At which charging stations can the charging cards be used?

All within the LMS network

What cards are in the vehicle? (Type of card, card provider, possibly PIN)

RFID card

How is each card used?

Hold the RFID card up to the charging station

Information on Accident and Damage Reporting

What should be done in case of an accident or breakdown?

Report to [email protected] and 06251-1301-510

Are there additional information materials for the user in the vehicle (e.g., How-to Guide)? If so, where can the user find them?

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