Information about the Sharing Offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
Select any vehicle from the provider
Scroll down further
Tap on "Fixed Price or Flexible Price" under Conditions
What tariffs are offered? Is there a tariff overview?
Please refer to the app for more information. The prices listed in the app are always binding.
At which locations are the sharing vehicles located?
Wolfsburg, Osnabrück, Stuttgart, Munich
Can the sharing vehicles be returned at multiple locations, or must they always be returned to the pick-up station? (Free-floating or station-based)
Free-floating
What are the return conditions for the vehicles? (e.g., car must be connected to the corresponding charging point, charging started, key-chip, charging (& parking) card in the holder in the glove compartment)
Key in the glove compartment and booking must be ended in the app. Report any damages. If the battery is below 50%, the vehicle must be charged.
Which vehicles are available at which locations?
Cupra Born and ID.Buzz in Wolfsburg, E Mini in Osnabrück, Cupra and Mini in Stuttgart, Renault in Munich.
Must the driver's license be validated? If so, how can it be validated?
MOQO representatives at the locations personally check the driver’s license and validate it in the system.
In which countries are the sharing vehicles insured?
Germany
Is a second driver insured? If yes, what conditions must they fulfill?
No
Are there any further additions that haven't been addressed in the previous questions?
No
Information about accidents and breakdowns
What should be done in the event of an accident or breakdown?
Contact the MOQO representative and report the incident in the app.
Are there additional user guides in the vehicle (e.g., How-to guide)? If yes, where can the user find them?