MOQO

We are pleased to inform you that Flinkster is happy to reimburse the amount for your fuel refill. To receive the reimbursement, please co...

Flinkster fuel bill

You want to use vehicles (as a Driver) at the expense of your Organization (as an Organization Member)?
If you have to do business trips f...

Organization Feature for Driver (Organization Member): Manual for Main To-do’s

Easily manage everything around your Organization – such as Sharing Offer integrations, your Organization Members, costs and payment metho...

Organization Feature for Organization Admins: Manual for Main To-do’s

I need an invoice.Where can I get an invoice?I did not receive an invoice.  You can easily download your invoice from your user account.Fo...

Receive invoice as driver

If you receive the error message "Payment method cannot be saved", we can give you the following feedback:  Some customers were able to ad...

Payment method cannot be saved

 
Why is my discount code not being applied? 
Why is my discount not deducted? 
Why is my discount code not automatically applied?
I have ...

How can discount codes, credit, or vouchers be redeemed? Why is my discount code not being applied?

  Please find the following information in this article:
What is a fixed price?
Why do sharing providers use the fixed price?
How to view ...

Why was I charged more?

Your bank has declined payment for your booking. This can have several reasons, e.g. the bank account did not have sufficient funds at the...

Why did my payment fail?

The payment is triggered automatically after the booking has been finished. If you have set a credit card as a payment method, payment wil...

When will payment be made if I have set a credit card?

The payment is triggered automatically after the booking has been completed. The payment process for SEPA direct debit can take 6-10 worki...

When does the payment take place if I have set SEPA as the payment method?

Payment and Invoices

Find answers and get help from Intercom Support and Community Experts

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