Information about the Sharing Offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
Select any vehicle from the provider
Scroll down further
Under Conditions, tap on ‘Fixed price or flex price’
What tariffs are offered? Is there a tariff overview?
Please refer to the app for more information. The prices listed in the app are always binding.
Where are the sharing vehicles located?
Can the sharing vehicles be returned to multiple locations or must they always be returned to the pickup station? (Free Floating or Station-based)
Station-based
What are the return conditions for the vehicles? (e.g., car at designated charging point, charging started, key chip, charging (& parking) card in the holder in the glove compartment)
The car must be parked at the location, the cards must be in the glove compartment along with the key. Additionally, the customer must connect the car to the charging point with the charging cable before ending the trip with their phone.
Which vehicles are available at which locations?
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Does the driver's license need to be validated? If yes, how can this be done?
customers can visit EVL during opening hours to validate it there
EVL Servicecenter
Ste.-Foy-Straße 36
65549 Limburg
Öffnungszeiten:
Mo - Do. 08.00 - 16.00
Freitag 08.00 - 13.00
oder in unserem Servicecenter
WERKStadt Limburg
Joseph-Schneider-Straße 1
65549 Limburg
Öffnungszeiten:
Montag - Dienstag & Donnerstag
9:00 - 12:00 Uhr & 12:30 - 16:00 Uhr
Mittwoch & Freitag
9:00 - 12:00 Uhr
Samstag
10:00 - 13:00 Uhr
In which countries are the sharing vehicles insured?
Germany
Is a second driver insured? If yes, what conditions must they fulfill?
Please add any additional information not covered by the previous questions.
Information about Charging Process
How is the charging cable connected?
First, the driver must take the white card from the glove compartment and carry it. Then, they retrieve the charging cable from the trunk and plug one end into the vehicle. Next, they go to the EVLdrive charging station (blue, pink, white) and hold the white card in front of the pillar. Once the display grants authorization, they plug the cable into the "socket".
How is the charging process started?
To start the charging process, please hold the white card, which is located in the vehicle's glove compartment, against the pillar. Once the pillar grants authorization, you can plug the charging cable into the socket.
How is the charging process stopped?
The charging process stops when you unlock the vehicle. Open a driver's door within the next 30 seconds and remove the charging cable from the car. Then, you can remove it from the station and place it in the trunk. Alternatively: Unlock the vehicle via the app and retrieve the car key and white card from the glove compartment. If the car locks again, simply open it. Take the white card and hold it up; once you hear a "click", you can remove the cable.
How is the charging cable disconnected?
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Which charging stations can the charging cards be used at?
The white cards are only for EVLdrive charging stations (blue, pink, white). The other card is for public charging stations if needed.
What cards are available in the vehicle? (Type of card, card provider, possibly PIN)
One white card and one EVL (Newmotion) card.
How is each card used?
The white card is for EVLdrive charging stations, and the other card is for all other charging stations.
Information about Accident and Damage Reporting
What should be done in case of an accident or breakdown?
Please contact the police and EVL.
Werner Hoffmann and Laura-Sofie Kloft 06431 2903-222