View information about Pay-as-you-book / Pay-as-you-drive via the app

What rates are offered? Is there a rate overview?

Please refer to the app for further information. The prices listed in the app are always binding.

You can find all information about the rates here

Where can I find the sharing vehicles?

Marienberger Straße 12, 83135 Schechen

St.-Jakobus-Platz 2, 83101 Rohrdorf

Dorfplatz 14, 83101 Rohrdorf

Wittelsbacherstraße 53, 83022 Rosenheim

An der Alten Spinnerei 1, 83059 Kolbermoor

Friedrich-Ebert-Straße 14A, 83059 Kolbermoor

Rosenheimer Straße 2, 83064 Raubling

Bahnhofstraße 8, 83064 Raubling

Hoffeldstraße 2, 83071 Stephanskirchen

Geigelsteinstraße 2, 83080 Oberaudorf

Kufsteiner Straße 6, 83080 Oberaudorf

Rosenheimer Straße 5, 83098 Brannenburg

Can the shared vehicles be returned to different locations or do they always have to be returned to the pick-up station? Station-based

Yes (and only possible after connecting to the charging station)

What are the return conditions for the vehicles? (e.g. car at associated charging point, charging process started, key chip, charging (& parking) card in the holder in the glove compartment)

/

Which vehicles are available at which locations?

https://inn-ergie.moqo.de/cars

Does the driver's license have to be validated? If so, how can it be validated?

Driving licenses can be validated either using an app or at the following service center:

Bürgerbüro Kolbermoor

Rathausplatz 1, 83059 Kolbermoor

Mon - Fri: 7:30 a.m. – 12:30 p.m.

Mon - Wed: 2:00 p.m. – 4:00 p.m.

Thu: 2:00 p.m. – 6:00 p.m.

Tourist Information Oberaudorf

Kufsteiner Str. 6, 83080 Oberaudorf

Mon - Fri: 8:00 a.m. – 12:00 noon; 1:00 p.m. – 6:00 p.m.

Sat: 9:00 a.m. – 12:00 noon

Municipality of Stephanskirchen / Residents' registration office

Rathausplatz 1, 83071 Stephanskirchen

Mon - Fri: 8:00 a.m. – 12:00 p.m.;

Mon: 2:00 p.m. - 6:00 p.m.

Thu: 2:00 p.m. - 4:00 p.m.

In which countries are the sharing vehicles insured?

In all European countries

Is a second driver insured? If so, what conditions must they meet?

Prerequisite:

Second driver meets the terms and conditions, is over 21, has a valid driver's license

Registered user must sit in the car

Here you can enter further additions that are not clarified by the previous questions.

How is the charging cable connected?

See next point

How is the charging process started?

Connect the car and charging station using the charging cable

First insert the cable into the car.

Hold the charging card up to the charging station

Store the charging card in the glove compartment

How do I end the charging process?

See next point

How do I disconnect the charging cable?

Press the unlock button on the key twice

Pull the plug out of the vehicle (must be unlocked).

Then pull the plug out of the charging station

If the vehicle is locked, the plug cannot be removed.

Put the charging cable back in the boot.

At which charging stations can the charging cards be used?

The provider's charging card can be used at all public charging stations

that can be found on the charging map on the Ladenetz.de website.

Note: The additional Shell card can also be used at all other charging stations

(but always use the provider's card first)

Which cards are in the vehicle? (Type of card, card provider, possibly PIN)

Type of card: 1x Innergie charging card, note: 1x Shell charging card

Card provider (e.g. Aral): ESB, note: Shell

PIN: Yes/No; No

How is the respective card used?

Charging card in the glove compartment

Hold the charging card in front of the charging station

“Charging process is starting” should appear on the display,

put the charging card back in the glove compartment

Information on accidents and damage reports

What should be done in the event of an accident or breakdown?

In the event of theft, damage (to yourself or others), inform the provider and the police.

Document the damage in an accident report.

Damage must be documented and submitted in the form of photographs.

Measures such as towing must be agreed with the provider (except for emergencies that require immediate action, in which case the provider must be informed afterwards).

Further information can be found in the terms and conditions.

Is there any further information for the user in the vehicle (e.g. how-to guide)? If so, where can the user find it?

There are vehicle-specific instructions in the glove compartment (charging process + car).

Is there a contact person who can be contacted directly by customer service? If so, what are the contact details and at what times can they be contacted?

[email protected]

Are there any other special features?

Do not extend the booking period beyond 10 days