View information about Pay-as-you-book / Pay-as-you-drive via the app

Additional costs may apply. Timely renewal prevents additional costs

What rates are offered? Is there a rate overview?

Please refer to the app for further information. The prices listed in the app are always binding.

You can find all information about the rates here

Where are the shared vehicles located?

Schmiedeweg 8, 82496 Oberau

Aschauer Straße 5, 82445 Grafenaschau

Gassenbichl 82491 Grainau

Dorfplatz 82438 Eschenlohe

Schulstraße 82497 Unterammergau

Bahnhofweg 1, 82442 Saulgrub

Bahnhofstraße 82487 Oberammergau

Eugen-Papst-Straße 9a, 82487 Oberammergau

Hubertusstraße 40, 82487 Oberammergau

Ammergauer Straße 8, 82488 Ettal

Hauptstraße 29, 82433 Bad Kohlgrub

Köchelstraße 6, 82435 Bad Bayersoien

Can the shared vehicles be returned to multiple locations or do they always have to be returned to the pick-up station? (Free floating or station-based)

Return to pick-up location? Yes (and only possible after connecting to the charging station)

What are the return conditions for the vehicles? (e.g., car at the designated charging point, charging process started, key chip, charging (&parking) card in the holder in the

glove compartment)

Which vehicles are available at which locations?

https://ammer-loisach-energie.moqo.de/cars

Does the driver's license need to be validated? If so, how can it be validated?

Driving licenses can be validated either via the app or at the following service point: Tourist Information Oberammergau Eugen-Papst-Str. 9a 82487 Oberammergau Monday to Friday: 9:00 a.m. to 6:00 p.m. Saturday: 9:00 a.m. to 1:00 p.m.

Bad Kohlgrub Tourist Information: Monday to Friday: 9:00 a.m. to 12:00 p.m. and 1:30 p.m. to 5:00 p.m.

Bad Bayersoien Tourist Information: Monday to Friday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.

In which countries are the shared vehicles insured?

In all European countries

Is a second driver insured? If so, what conditions must they meet?

Second drivers must agree to the terms and conditions, be over 21, and have a valid driver's license. Registered users must be in the car.

Here you can add any additional information that has not been clarified by the previous questions.Information about charging

How is the charging cable connected?

See next point

How is the charging process started?

Connect the car and charging station using the charging cable

Plug the cable into the car first.

Hold the charging card up to the charging station

Store the charging card in the glove compartment

How is the charging process ended?

See next point

How is the charging cable disconnected?

Press the unlock button on the key twice.

Pull the plug out of the vehicle (must be unlocked).

Then pull the plug out of the charging station.

If the vehicle is locked, the plug cannot be removed.

Put the charging cable back in the trunk.

At which charging stations can the charging cards be used?

The provider's charging card can be used at all public charging stations listed on the charging map on the Ladenetz.de website.

Note: The additional card from Shell can also be used at all other charging stations (but always prefer the provider's card).

Which cards are in the vehicle? (Type of card, card provider, PIN if applicable)

Which cards are in the car? (Charging card, parking card, fuel card?) Type of card: 1x Ammer-Loisach Energie charging card, 1x Shell Card operator (e.g. Aral): ESB, Note: Shell PIN: Yes/No; No

How is the card used?

Charging card in the glove compartment

Hold the charging card up to the charging station

“Charging process starting” should appear on the display,

Put the charging card back in the glove compartment

Information on accidents and damage reports

What should be done in the event of an accident or breakdown?

In the event of theft or damage (to your own or other property), inform the provider and the police. Document the incident using an accident report. Damage must be documented with photographs and forwarded.

Arrange towing with the provider (except in emergencies that need immediate action; in this case, inform the provider afterward). More info in the terms and conditions

Is there more info for users in the vehicle (e.g., how-to guide)? If so, where can users find it?

There are vehicle-specific instructions (charging process + car) in the glove compartment.

Is there a contact person who can be contacted directly by customer service? If so, what are their contact details and when can they be contacted?

The contact person should only be contacted in emergencies: [email protected], [email protected]: Monday–Friday, 8 a.m.–4 p.m.

Are there any other special features?

Bookings cannot be extended beyond 10 days.