Information about the sharing offer
View information about Pay-as-you-book / Pay-as-you-drive via the app
Select any vehicle from the provider
Scroll further down
Tap on “Fixed price or flexible price” under Terms and conditions
Additional costs may apply. Timely renewal prevents additional costs
What rates are offered? Is there a rate overview?
Please refer to the app for further information. The prices listed in the app are always binding.
Where are the shared vehicles located?
Sonnenfeldweg 21, 83707 Bad Wiessee
Jägerstraße 29, 83707 Bad Wiessee
Dourdanplatz 999, 83707 Bad Wiessee
Hochfeldstraße 3, 83684 Tegernsee
Hauptstraße 2, 83684 Tegernsee
Osterbergweg 4, 83703 Gmund am Tegernsee
Defreggerweg 6, 83707 Kreuth
Can the shared vehicles be returned to multiple locations or do they always have to be returned to the pick-up station? (Free floating or station-based)
Station-based (and only possible after connecting to the charging station)
What are the return conditions for the vehicles? (e.g., car at the designated charging point, charging process started, key chip, charging (&parking) card in the holder in the glove compartment)
/
Which
vehicles are available at which locations?
Does the driver's license need to be validated? If so, how can it be validated?
Driver's licenses can be validated either via the app or at the following service points:
Stephan Weber - [email protected]
Thomas Wimmer - [email protected]
Florian Appel - [email protected]
In which countries are the shared vehicles insured?
In all European countries
Is a second driver insured? If so, what conditions must they meet?
Second drivers must agree to the terms and conditions, be over 21, and have a valid driver's license. Registered users must be in the car
Here you can enter any additional information that has not been clarified by the previous questions.
Information about the charging process
How is the charging cable connected?
See next point
How is the charging process started?
Connect the car and charging station using the charging cable
Plug the cable into the car first.
Hold the charging card up to the charging station
Store the charging card in the glove compartment
How is the charging process ended?
See next point
How is the charging cable disconnected?
Press the unlock button on the key twice
Pull the plug out of the vehicle (must be unlocked).
Then pull the plug out of the charging station
If the vehicle is locked, the plug cannot be removed
Put the charging cable back in the trunk
At which charging stations can the charging cards be used?
The provider's charging card can be used at all public charging stations listed on the charging map on the Ladenetz.de website. Note: The additional card from Shell can also be used at all other charging stations (but always prefer the provider's card).
Which cards are in the vehicle? (Type of card, card provider, PIN if applicable)
Type of card: 1x Tegernsee Energiegesellschaft charging card,
Card operator (e.g. Aral): ESB
How is the respective card used?
Charging card in the glove compartment Hold the charging card up to the charging station “Charging process starting” should appear on the display, return the charging card to the glove compartment
Information on accidents and damage reports
What should be done in the event of an accident or breakdown?
In the event of theft or damage (caused by yourself or others), inform the provider and the police. Document the incident in an accident report. Damage must be documented with photographs and forwarded to the provider. Measures such as towing must be agreed with the provider (except in emergencies requiring immediate action, in which case the provider must be informed afterwards). Further information can be found in the terms and conditions.
Is there any further information for the user in the vehicle (e.g., how-to guide)? If so, where can the user find it?
There is a vehicle-specific instruction manual (charging procedure + car) in the glove compartment.
Is there a contact person who can be contacted directly by customer service? If so, what are their contact details and when can they be contacted?
The contact person should only be contacted in emergencies.
Stephan Weber - [email protected]
Thomas Wimmer - [email protected]
Florian Appel - [email protected]
Are there any other special features?
Do not extend the booking period beyond 10 days.