View information about Pay-as-you-book / Pay-as-you-drive via the app
Select any vehicle from the provider
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Under Conditions, tap on “Fixed price or Flex price”
Flex price
Pay as you drive, additional costs may apply Timely renewal prevents additional costs
What tariffs are offered? Is there a tariff overview?
Please refer to the app for more information. The prices listed in the app are always binding.
Can the shared vehicles be returned at several locations or do they always have to be returned to the pick-up station? (Free floating or station-based)
Station-based.
Always return to the pick-up station.
What return conditions apply to the vehicles? (e.g.: car at the associated charging point, charging process started, key chip, charging (&parking) card in the holder in the glove compartment).
glove compartment)
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Which vehicles are available at which locations?
Does the driver's license need to be validated? If so, how can it be validated?
Driving licenses can be validated either via the app or at the following service point:
Municipality of Ramsau
Monday from 08.00 - 12.00 Tuesday from 08.00 - 12.00 Wednesday from 08.00 - 12.00 Friday from 08.00 - 13.00
Municipality of Ramsau
Im Tal 2 83486 Ramsau
Bischofswiesen, Mrs. Fendt, Mrs. Goldschald or Mr. Kleinert
Opening hours: Monday to Friday: 08:00 - 12:00 Tuesday: 14:00 - 18:00 Thursday: 14:00 - 16:00 or to the validation office in the tourist information office of the municipality of Bischofswiesen
Summer opening hours
Monday - Friday: 09.00 - 12.00 and 13.00 - 17.00 Holy Saturday and Saturday before Pentecost: 09.00 - 12.00 From June 01 - September 15 additionally: Saturday: 09.00 - 12.00 Public holidays: 09.00 - 12. 00 (except Whit Monday) Sunday: closed Approx. July 15 - end of August additionally: Sunday: 09.00 - 12.00 Last week of July - approx. August 15 Monday - Friday: continuous 09.00 - 18.00 Weekends and public holidays see above
Winter opening hours
Monday - Friday: 09.00 - 12.00 and 13.00 - 17.00
Additionally open: October 03, Carnival Saturday and Saturday before Easter: 09.00 - 12.00 Christmas holidays: 24.12., 26.12. and 31.12.: open 9.00 - 12.00 25.12., 01.01. and 06.01. closed
In which countries are the Sharing vehicles insured?
In all European countries
Is a second driver insured? If so, what conditions must this driver fulfill?
Prerequisite: Second driver fulfills the terms and conditions, is over 21, has a valid driver's license Registered user must be in the car with you
Information on the charging process
1. how is the charging cable connected?
See 2
2. how is the charging process started?
Connect the car and charging station using the charging cable Plug the cable into the car first. Present the charging card at the charging station Store the charging card in the glove compartment
3 How do I end the charging process?
See 4
4 How is the charging cable locked?
Press the unlock button on the key twice Remove the plug from the vehicle (must be unlocked). Then remove the plug from the charging station If the vehicle is locked and the plug cannot be removed, put the charging cable back in the trunk
At which charging stations can the charging cards be used?
The provider's charging card can be used at all public charging stations that can be found on the charging map on the Ladenetz.de website. Note: The additional card from Shell can also be used at all other charging stations (but always preferably the provider's card)
Which cards are in the vehicle? (Type of card, card provider, PIN if applicable)
Type of card: 1x Watzmann Natur Energie charging card,
Card operator (e.g. Aral): ESB
PIN: Yes/No; No
No information on MOQO website!
How is the respective card used?
Charging card available in the glove compartment Present the charging card at the charging station “Charging process is starting” should appear on the display, put the charging card back in the glove compartment
Accident and damage report information
What should I do in the event of an accident or breakdown?
In the event of theft or damage (self-inflicted or caused by a third party), inform the provider and the police. document by means of an accident report. Damage must be documented and transmitted via photographs. Measures such as towing must be agreed with the provider (with the exception of emergencies that require immediate action, in which case the provider must be informed immediately)
Further information in the GTC
Is there further information for the user in the vehicle (e.g. How to Guide)? If so, where can the user find it?
There is a vehicle-specific manual in the glove compartment (charging process + car)
Is there a contact person who can be contacted directly by customer service? If so, what are the contact details and at what times can this person be contacted?
The contact person is only contacted in emergencies [email protected], [email protected], [email protected]