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FAQ SVF Frankfurt (Oder)

  Information about the Sharing Offer  View information about Flexprice / Fixprice via the app Select any vehicle from the provider Scrol...

Updated this week

Information about the Sharing Offer

View information about Flexprice / Fixprice via the app

  • Select any vehicle from the provider

  • Scroll down further

  • Tap on "Fixed Price or Flexible Price" under Conditions

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Where are the sharing vehicles located?

Please refer to the app for more information. The prices listed in the app are always binding.


Can the sharing vehicles be returned to multiple locations, or must they always be returned to the pickup station? (Free-floating or station-based)

Station-based


What are the return conditions for the vehicles?
(e.g., vehicle at designated charging point, charging started, key chip, charging (& parking) card in the holder in the glove compartment)

None


Which vehicles are available at which locations?

Cargo bikes


Does the driver's license need to be validated? If yes, how can this be done?

No


In which countries are the sharing vehicles insured?

Germany


Information about Accidents and Damage Reporting

What should be done in case of an accident or breakdown?

In the event of an accident or breakdown, the rental partner must be informed. If the rental partner cannot be reached, send an SMS to +49 173 5144 756 with a brief description of the issue.

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