Information about the Sharing Offer
View information about Flexprice / Fixprice via the app
Select any vehicle from the provider
Scroll down further
Tap on "Fixed Price or Flexible Price" under Conditions
What tariffs are offered? Is there a tariff overview?
Please refer to the app for more information. The prices listed in the app are always binding.
Where are the sharing vehicles located?
Can the sharing vehicles be returned to multiple locations, or must they always be returned to the pickup station? (Free-floating or station-based)
Station-based
What are the return conditions for the vehicles?
(e.g., vehicle at designated charging point, charging started, key chip, charging (& parking) card in the holder in the glove compartment)
Which vehicles are available at which locations?
E-bike
Does the driver's license need to be validated? If yes, how can this be done?
No
In which countries are the sharing vehicles insured?
Switzerland and Germany
Is a second driver insured? If yes, what conditions must they fulfill?
No
Additional Notes
You can add further details here if not clarified by the previous questions.
Information about the Charging Process
Can the bikes be returned and charged at multiple stations? If yes, at which stations?
Information about Accidents and Damage Reporting
What should be done in case of an accident or breakdown?
Accident: Contact customer service and the police.
Breakdown: Contact customer service and the local construction office at 0049 866 11 21.