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Why is my enrolement request not processed by Green Moves?

You have registered with one of the sharing providers but cannot book yet because your membership request has not been processed? Is your ...

Updated this week

You have registered with one of the sharing providers but cannot book yet because your membership request has not been processed? Is your registration still not complete? Are you not part of any team yet?

  • Green Moves-Sharing Cologne

  • Brühl Cargo Donkey

  • Brühl Cargo Donkey with VRS Chip Card

  • KVB Cargo Bike

  • KVB Cargo Bike with VRS Chip Card

After an increase in fraudulent registrations with bike-sharing providers was detected in recent weeks, the provider manually checks each registration again.

We therefore ask for your understanding if there are any delays.

The sharing provider Green Moves is responsible for processing your membership request. To speed up the process or to inquire about the current status, please contact [email protected].

MOQO is merely a software service provider and data processor and has no influence on the processing of membership requests by the car-sharing providers.

We are happy to assist you with any further questions.

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