Information about the Sharing Offer
View information about Flexprice / Fixprice via the app
Select any vehicle from the provider
Scroll down further
Tap on "Fixed Price or Flexible Price" under Conditions
Which tariffs are offered? Is there an overview of the tariffs?
One tariff per user group.
At which locations can the sharing vehicles be found?
In various residential quarters, always in private spaces.
Can the sharing vehicles be returned at multiple locations, or must they always be returned to the pickup station? (Free-floating or station-based)
Station-based.
What are the return conditions for the vehicles? (e.g., car must be at the designated charging point, charging process started, key chip, charging & parking card placed in the holder in the glove compartment)
Varies. No criteria, or a separate combination lock to secure it to the charging bracket.
Which vehicles are available at which locations?
Cargo bikes in residential quarters. Always the same ones.
Does the driver's license need to be validated? If so, how can it be validated?
No.
In which countries are the sharing vehicles insured?
Germany.
Charging Process for Bikes
How is the bike connected for charging?
Plug the charging cable into the charging port, just like with any standard e-bike.
How is the charging process stopped?
Unplug the charging cable.
Can the bikes be returned and charged at multiple stations? If so, at which ones?
No.
Additional Notes
(Here you can add further information that was not covered in the previous questions.)
Accident and Damage Reporting
What should be done in case of an accident or breakdown?
Contact [email protected]