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FAQ HÖG Transporter

Information about the sharing offerView information about flexible prices/fixed prices via the app Select any vehicle from the provider Sc...

Updated this week

Information about the sharing offer

View information about flexible prices/fixed prices via the app

  • Select any vehicle from the provider

  • Scroll down

  • Tap on ‘Fixed price or flexible price’ under Terms and conditions

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What rates are offered? Is there a rate overview?

Please refer to the app for further information. The prices listed in the app are always binding.

At which locations are the sharing vehicles available?
1110 Vienna

Can the sharing vehicles be returned at multiple locations, or must they always be returned to the pickup station? (Free-floating or station-based?)
Within one district, the 11th district of Vienna

Which return conditions apply to the vehicles? (e.g., vehicle at designated charging point, charging started, key chip, charging/parking card in the holder in the glove compartment)
Key chip

Which vehicles are available at which locations?
Panel vans in Vienna

Does the driver’s license need to be validated? If yes, how can it be validated?
Yes, via the app

In which countries are the sharing vehicles insured?
Austria

Is a second driver insured? If yes, which requirements must they meet?
No

Additional information not covered by the previous questions:
Vehicles can be picked up and returned in 1110 Vienna.


Information regarding accidents and damage reports

What is the procedure in case of an accident or breakdown?
Fill out the accident report, upload photos of the vehicle

Any additional specifics?
Smoking is prohibited inside the vehicles.

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