The following questions may arise during your driver’s license validation:
How long does the validation / verification take?
When will the validation be carried out?
When will the validation be completed?
Validation / verification is taking too long.
I urgently need the validation.
Please note that the validation of your driver’s license is carried out by an external service provider. This process ensures that all legal requirements are met and that your data is reliably protected.
Since the validation is performed entirely by an external service provider, MOQO unfortunately has no influence on the processing time and cannot speed it up.
To stay informed at all times, you can check the current status of your validation directly in the sharing app.
We therefore kindly ask you not to submit additional requests regarding the validation status during this period and thank you for your understanding.