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FAQ Roth

Information about the Sharing Offer  View information about Flexprice / Fixprice via the app Select any vehicle from the provider Scroll ...

Updated this week

Information about the Sharing Offer

View information about Flexprice / Fixprice via the app

  • Select any vehicle from the provider

  • Scroll down further

  • Tap on "Fixed Price or Flexible Price" under Conditions

WhatsApp Image 2024-06-03 at 15.59.24.jpeg

What rates are offered? Is there a tariff overview?

Please refer to the app for more information. The prices listed in the app are always binding.


Where are the sharing vehicles located?

35394 Gießen, Schiffenberger Weg 123


Can the vehicles be returned at different locations, or must they be returned to the pickup station? (Free-floating or station-based)

No.
Vehicles must be returned to the pickup station.


What are the return conditions for the vehicles?

(e.g., vehicle at the assigned charging point, charging started, key chip, charging & parking card in glove compartment holder)

Fuel card is located in the holder in the glove compartment.


Which vehicles are available at which locations?

6 × Hyundai Nexo
6 × Toyota Mirai II


Does the driver’s license need to be validated? If yes, how?

Yes.
A copy of the driver’s license must be uploaded.


In which countries are the sharing vehicles insured?

Germany


Is a second driver covered by insurance? If yes, what requirements must they meet?

No.


Charging/Refueling Information

At which stations can the fuel cards be used?

At H2 700bar stations


What cards are in the vehicle?

(Type of card, provider, possibly PIN)

CE Station GmbH,
Schiffenberger Weg 123, 35394 Gießen


How is the card used?

(Please describe the process in as much detail as possible so agents can best assist users.)

Personal introduction/training is required for the refueling process.
The card is used with a PIN.


Accident & Damage Reporting

What should be done in the event of an accident or breakdown?

  • Report to the police

  • Inform the hotline


Are there any further informational materials for users in the vehicle? (e.g., How-to guide)? If yes, where can users find them?

Yes.

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